Friday · March 27, 2026
Leaving Raleigh
Drive to CLT
~2.5 hrs
Raleigh → Charlotte Douglas · Allow for traffic
Parking
Daily Deck
Ref: CLTZDD3989591 · Enter by 9:00 AM · $53 prepaid
Flight
AA 886
CLT 11:00 AM → CUN 1:15 PM · Economy (B)
6:30 AM
Leave Raleigh
Allow 2.5 hours for the drive to Charlotte Douglas (CLT). Buffer for Friday morning traffic on I-85. Pack your Teodoro dress code outfit — long pants, collared shirt, dress shoes.
9:00 AM
Arrive CLT · Park at Daily Deck
Reference: CLTZDD3989591. Enter by 9:00 AM per booking. $53.00 prepaid. Take shuttle from the parking deck to the terminal.
9:15 AM
Check-in + TSA Security
American Airlines international check-in. Allow 30–45 min through TSA. Head to the gate once through security.
11:00 AM
✈️ Depart · AA 886 · CLT → CUN
~3 hr 15 min flight. Meal: Refreshment. Arrives Cancún at 1:15 PM local time.
Friday · March 27 · Continued
Arrival & First Night
1:15 PM
Land at CUN
1. Clear immigration. 2. Collect bags. 3. Clear customs. 4. Exit "Tour Operator - Hotel Shuttle" doors — NOT "Family and Friends." Head to Terminal 3, past Margaritaville. USA Transfers staff will NOT hold a sign. Confirmation: #1414922.
~2:30 PM
Check-in · Impression Moxché by Secrets
Decline any timeshare pitch. Get butler's WhatsApp number. Open Hyatt Inclusive app — book Teodoro for Saturday 7:30 PM immediately. Ask butler to confirm Impression guest rate ($250/couple). Ask them to arrange Saturday 8:00 AM taxi for snorkeling.
~3:30 PM
Late Lunch · Cielo Impression Rooftop Rooftop · Various Free Impression-exclusive
First meal — relax with ocean views. Cozumel visible on the horizon. Casual elegance dress code.
~5:00 PM
Explore · Impression pools + welcome drinks Free
Welcome bottle of tequila or rum is in your room. Hit the rooftop infinity pool or swim-up bar. 7 pools + 3 man-made cenotes across both sides of the resort.
~7:00 PM
Street Food · Beach taco cart + evening scene Mexican street food Free
Each evening, food carts along the beach serve tacos al pastor, aqua del día, and pop-up cocktail bars. Feels like a real Mexican town plaza. Walk up, no reservations.
~8:30 PM
Dinner · Seasoul Open-air Seafood Free
Fresh seafood in a quiet, romantic beachside open-air setting. Casual elegance. Try the catch of the day and grilled seafood. Perfect atmospheric first dinner.
~10:00 PM
Evening · Moxché Theatre + Impression Lobby Bar Free
Check the app for tonight's show — acrobatics, themed performances, or live music. Impression Lobby Bar afterward has excellent bartenders and a relaxed vibe. Or head back and enjoy the balcony hot tub.
Saturday · March 28, 2026
Snorkeling Day + Dinner
7:00 AM
Breakfast · Observatory Rooftop Breakfast · Various Free Impression-exclusive
Best breakfast views on property. Made-to-order omelets, avocado toast, acai bowls, quesadilla station, fresh-squeezed OJ. Eat light — snorkeling soon.
8:00 AM
Taxi to Cancun Adventures ~$10 each way
Butler arranges the night before. Confirm ~150–200 pesos before entering. 15–20 min ride. Bring reef-safe sunscreen, rash guard, dry bag for phone.
8:30 AM
🤿 Snorkeling · Cancun Adventures catamaran ~$160–200 for two
~4 hour catamaran tour. Sea turtles, stingrays, reef fish. 4.9★ with 34,000+ reviews. Reef-safe sunscreen only. Book ahead at cancun-adventure.com.
1:00 PM
Post-snorkel Lunch · Barefoot Grill Casual Grill Free
Swimsuits and flip-flops welcome — perfect straight off the boat. Toes-in-the-sand outdoor grill. Cold drinks, burgers, grilled fare.
3:00 PM
Afternoon · Lagoon pool + man-made cenotes Free
The lagoon pool has an actual sandy beach — unique in all of Riviera Maya. 3 man-made cenotes are usually empty and beautifully cave-like. Try the mango margarita at the pool bar.
5:30 PM
Pre-dinner · Impression Lobby Bar Cocktails + Snacks Free
Continuous snack buffet all day. Light grazing before dinner. Start getting ready — Teodoro has a strict dress code enforced at the door.
7:30 PM
🌟 Dinner · Teodoro 7-Course Tasting Menu $250 for both
AAA Five Diamond restaurant. Mexican ingredients, French technique, 7 rotating courses. Impression guest rate: $250/couple total — not per person.
Dress code enforced at the door: Men: long pants, collared shirt, dress shoes — no shorts, sandals, or jeans. Women: cocktail dress or dress pants + blouse, dress shoes or formal sandals.
Mention your anniversary when you book AND again when seated.
Dress code enforced at the door: Men: long pants, collared shirt, dress shoes — no shorts, sandals, or jeans. Women: cocktail dress or dress pants + blouse, dress shoes or formal sandals.
Mention your anniversary when you book AND again when seated.
10:30 PM
Secret Nightclub · The Gypsy Club Free
Enter through the pharmacy — ask for the nightly password. Full nightclub with DJ, surround sound, lighting. A fun way to close out the dinner night.
Sunday · March 29, 2026
Pure Resort Day — Spa + Dining Marathon
8:00 AM
Breakfast · Seaside Beach Club Beachfront Breakfast Free Impression-exclusive
Try the famous brioche French toast — the single most-mentioned dish in all guest reviews. Also: chorizo quesadillas, burrata toast. More intimate than a buffet.
9:30 AM
Spa · Hydrotherapy Circuit + Free Wellness Treatment Free
Secrets Spa by Pevonia — 38,000 sq ft. Sauna, steam room, cold plunge, outdoor pool with pressure jets, waterfalls, and reflexology. Spend at least 1 hour. Redeem your complimentary 20-minute wellness treatment here.
11:00 AM
Optional · Couples "Moon & Stars" Massage ~$435 for two
80-min couples massage in VIP room with private plunge pool and waterfall. Pre-book through your butler on Friday. The spa pool is the only heated hot tub on the property — worth visiting even if you skip the paid massage.
1:00 PM
Lunch · Bamboo Southeast Asian · Over-water Free
Spectacular over-water terrace with bamboo awning and sea breeze. Full plant-based menu available. One of the most unique settings on the property.
3:00 PM
Afternoon Activities Free
Check the Hyatt app for Sunday's schedule: water aerobics, pool volleyball, kayak tours, cocktail-making class, dance lessons, yoga on the beach, archery, paddleboarding.
5:30 PM
Pre-dinner · Dos Almas Tequila & Mezcal Bar Mexican Free
Sit at the bar and try tequila/mezcal flights. Ask your butler about the chef's live taco preparation at bar seating — reviewers call it the most memorable meal moment of their trip.
7:30 PM
Dinner · Allora Italian · À la carte Free
Upscale Italian with homemade pasta and pizza. Ask about dining in the wine cellar for a private romantic setting. One of the most consistently praised restaurants on the property. Casual elegance.
9:30 PM
Late Night · Coco Café + Marquesita cart Café · 24hrs Free
Coco Café is open 24 hours. The marquesita cart (crispy Nutella + strawberry + banana crepe) roams the lobby area each evening — a beloved late-night ritual.
Monday · March 30, 2026
Final Morning
7:30 AM
Breakfast · In-Suite Dining Room Service Free
Ask your butler to arrange a special breakfast through the "secret door" — room service delivered without entering your suite. Request mimosas and fresh fruit. A private, slow morning.
9:00 AM
Final Bite · Bisou French · À la carte Free
One of the most praised restaurants on the property. A coffee and croissant if open at this hour — check with your butler Sunday night. A lovely final taste of the trip.
10:15 AM
Tip butler + check out
Butler tip: $20–40 USD in cash (USD or pesos). Leave luggage with concierge. Use complimentary laundry (3 items/person) before checkout if needed.
11:15 AM
USA Transfers Van Pickup
Main lobby pickup. Return transfer confirmed. Confirmation: #1414923.
Monday · March 30 · Continued
Return to Raleigh
Return Flight
AA 792
CUN 2:15 PM → CLT 6:27 PM · Economy (B)
Parking Exit
Daily Deck
Exit by 7:30 PM · Ref: CLTZDD3989591
Home Arrival
~9:30–10 PM
~2.5 hr drive from CLT to Raleigh
~12:00 PM
Arrive CUN Airport
Allow 45–60 min for international departure check-in, security, and immigration. Flight at 2:15 PM — arriving by noon is comfortable.
2:15 PM
✈️ Depart · AA 792 · CUN → CLT
~3 hr 12 min flight. Meal: Refreshment. Arrives Charlotte at 6:27 PM local time.
6:27 PM
Land at CLT · Collect bags
Clear US customs, collect luggage. Head to Daily Deck shuttle. Parking booking allows exit by 7:30 PM — you're well within the window.
~7:15 PM
Drive Home to Raleigh · ~2.5 hrs
I-85 North back to Raleigh. Home by approximately 9:30–10:00 PM. Welcome home! 🎉
All 14 Restaurants
Complete Food Guide
You have access to all restaurants on both the Impression and Secrets sides. Impression-exclusive restaurants are noted. Check the Hyatt Inclusive Collection app each morning for that day's open restaurants and hours — they rotate based on occupancy.
Teodoro
Mexican tasting menu · 7 courses · AAA 5-Diamond
✓ Saturday dinner · $250/couple · Impression-exclusive
Seasoul
Open-air seafood · Beachfront
✓ Friday dinner · Included
Cielo Impression Rooftop
Various cuisines · Ocean views · Impression-only
✓ Friday lunch · Included
Seaside Beach Club
Beachfront breakfast + grill · Impression-only
✓ Sunday breakfast · Included — Try the French toast!
Observatory Rooftop
Breakfast + lunch · Best views · Impression-only
✓ Saturday breakfast · Included
Barefoot Grill
Casual outdoor grill · Swimwear OK
✓ Saturday lunch · Included
Bamboo
Southeast Asian · Over-water terrace
✓ Sunday lunch · Included
Allora
Italian à la carte · Private wine cellar available
✓ Sunday dinner · Included
Dos Almas
Mexican · Tequila & mezcal tasting bar
✓ Sunday pre-dinner · Included
Bisou
French à la carte · Highly praised
✓ Monday morning · Included
Coco Café
Café · 24-hour coffee, pastries, ice cream
✓ Sunday late night · Included
In-suite dining
Room service · 24-hour delivery
✓ Monday breakfast · Included
Suki
Japanese · Sushi bar + teppanyaki/hibachi
⚡ Ask butler at check-in — fills up fast
Market Café
International buffet · Casual · Always available
Available anytime as a fallback option
Dining tips
- Book Teodoro on OpenTable before leaving Raleigh — Saturday spring break slots fill fast.
- Book Suki (hibachi) through your butler the moment you check in — fills within hours.
- Check the Hyatt Inclusive Collection app each morning for open restaurants and hours. They rotate daily.
- The beach taco cart appears each evening around 7 PM near the beach — easy to miss if you don't know to look.
- At Dos Almas, ask specifically about the chef's bar-seating live taco preparation — reviewers call it the most memorable meal moment of the trip.
- The brioche French toast at Seaside Beach Club is the single most-mentioned dish across all guest reviews. Don't skip it.
- Water at resort restaurants is filtered and safe. Do not drink water from the room's tap.
Secrets Spa by Pevonia
Spa Guide
The spa is on the Secrets Moxché side, fully accessible to all Impression guests. As an Impression guest you have access to VIP double treatment rooms with private plunge pools — an upgrade from regular Secrets guests.
Included Free
Hydrotherapy Circuit
Sauna · Steam room · Cold plunge · Outdoor pool with jets · Waterfalls · Reflexology
Included Free
20-min Wellness
Complimentary treatment for all Impression guests — redeem at the spa desk
| Treatment | Duration | Est. Cost (both) |
|---|---|---|
| Express foot/scalp massage | 25–30 min | ~$270 |
| Relaxation massage | 50 min | ~$458 |
| Couples "Moon & Stars" package | 80 min + extras | ~$435 |
| Facial (Pevonia) | 50 min | ~$300–360 |
Spa tips
- Ask your butler Friday to pre-book the couples massage for Sunday morning — weekends fill up.
- Spend at least 1 hour in the hydrotherapy circuit — sauna → steam → cold plunge → outdoor pool. It's free and a resort highlight.
- The spa pool is the only heated hot tub on the entire property.
- Full spa menu and exact pricing are in the Hyatt Inclusive Collection app once you check in.
Save these before you go
Key Contacts
Impression Moxché Resort
+52 984 122 4750
Main resort line
Teodoro Restaurant
+52 984 122 4735
Backup if OpenTable fails
Cancun Adventures
+52 984 206 5601
Snorkeling tour operator
USA Transfers
Via app
Arrival #1414922 · Departure #1414923
PDC WhatsApp Taxi
+52 1 984 138 1075
Backup if butler can't arrange
Your Butler
Via WhatsApp
Get number at check-in · 7 AM–11 PM
Full Trip
Budget Breakdown
| Item | Notes | Cost (both) |
|---|---|---|
| Parking CLT | Daily Deck · 3 days · Prepaid | $53.00 |
| Airport transfers | USA Transfers · Round trip · Prepaid | Prepaid |
| Snorkeling tour | Cancun Adventures catamaran | ~$180 |
| Taxis (all) | Resort ↔ Cancun Adventures + misc | ~$40 |
| Teodoro dinner | Impression guest rate · 7 courses · Both | $250 |
| Butler tip | Recommended for 3-night stay | ~$30–40 |
| All meals + drinks | 12 restaurants · Included | $0 |
| All activities + pools | Water sports, yoga, classes, etc. | $0 |
| Hydrotherapy + spa treatment | Included for Impression guests | $0 |
| Optional: Couples massage | Moon & Stars 80-min · VIP room | ~$435 optional |
| Total (no spa massage) | ~$555 | |
| Total (with spa massage) | ~$990 |
Before You Leave Raleigh
Pre-Departure Checklist
Book now — urgent
Apps to download
Financial prep
Phone & connectivity
Packing essentials
Documents — screenshot all offline
Day-of departure (Friday March 27)
At the resort — priorities in order
- Get butler's WhatsApp number the moment you check in — your lifeline all weekend.
- Open Hyatt Inclusive app and book Teodoro (Saturday 7:30 PM) within first 15 minutes — before unpacking.
- Ask butler to book Suki (hibachi) — fills completely within hours of check-in.
- Tell butler and resort it's your 1-year anniversary — rose petals, in-suite champagne, special touches at no extra cost.
- Confirm the Impression guest discount ($250/couple) applies to Teodoro for your 3-night stay.
- Check the Hyatt app every morning for restaurant hours and activity schedule — changes daily.
- Uber does not operate in Playa del Carmen. Taxis only — always agree on price before getting in.
Settings
Change Password
Set a new planning password
✓ Password updated
Default password is moxche2026. Change it here — your choice is saved in this browser.